Italiaonline, Italy’s leading internet company, presents Ecommerce, the renewed e-commerce offer designed for all small and medium-sized businesses that want to expand their online business, selling their products on a platform that is even more powerful, easy to use, with many useful features and a special attention to proximity commerce.
Based on Ecwid platform – one of the most used in the world, manageable also through app – Italiaonline Ecommerce guarantees the support always included of its consultants for the online launch. Conceived from the outset with SEO in mind, for greater visibility on search engines, the service is configured with the payment and shipping methods preferred by the client/merchant, who does not need to be technologically expert: Italiaonline, in fact, provides its clients with training for the first orders and a pool of qualified and dedicated Client Managers to support them.
The new Ecommerce is available in three different ranges that differ in the level of service provided, in order to meet the needs of merchants less accustomed to digital.
– Essential Ecommerce: designed for customers who mainly need the configuration of the platform and basic support.
– Standard Ecommerce: aimed at those customers who need all-round support: hours of assistance included, consultation with our specialists, support in the optimization of photographic material, in the creation of content for their store and the enhancement of products in terms of SEO.
– Ecommerce Extra: designed to ensure the highest level of service, support and advice; starting from the second year the merchant will also have the opportunity to request a complete graphic makeover of the project for free.
Included in the offer there are the services of graphic creation and the unfailing Italiaonline consulting in business reviews.
In addition to this, Italiaonline offers to all customers free updates on sensitive issues such as management of privacy and GDPR, protection against hacker attacks; Marketing Automation, management of abandoned carts, discounts, coupons, gift cards, the ability to create newsletters, connect your ecommerce to Facebook, Instagram and Kelkoo; integration with Yellow Pages portal; the possibility of integration of Google Analytics to monitor performance and data and finally continuous backups.
“The new Italiaonline Ecommerce is a further significant upgrade compared to previous versions – says Antonella Fanuzzi, Chief Web And Business Solutions Officer of Italiaonline. It is the result of the experience gained in recent years in the field of e-commerce, thanks to the constant listening to customers, their needs and requirements. The world of ecommerce has changed considerably in recent years with a sudden acceleration. The habits of consumers are constantly changing. Now we are discovering a warmer face of digital where values, sustainability and the tendency to reward the local producer stand out. Ecommerce in 2022 cannot ignore a human strategy, where small and medium-sized companies must show great attention and proximity to the final consumer. With this concept of proximity in mind, we have designed our new Ecommerce, with which Italiaonline stands by the side of its SME customers to guarantee them real value, as well as a competitive advantage through the right tools to optimize their online store as much as possible, going to implement specific add-ons with high added value”.
(NB this is a translation of the Italian press release)